As Sponsorium continues to grow and expand its presence on all continents, we are actively looking to fill these following positions with talented individuals who can make our team even stronger.

Open positions

About Us

Sponsorium International is a world leader in the management, evaluation and reporting of corporate sponsorship and community investments. As a global company, we pride ourselves in the quality of our customer support with team members all over the world. In fact, we are fanatical about servicing our customers. As a result of our continued expansion, we are adding a Client Success Expert to assist and coach our growing roster of North American customers to fully leverage their use of our products.

About You

You are a people person, self-starter and service-oriented with a “can do” attitude, highly efficient and organized with great communication skills as well as computer savvy. You have the keen ability to delight customers at every stage of their journey, by quickly determining needs, presenting solutions, motivating them to be more engaged, ultimately helping them become better at what they do. To be successful in this role, you must be an excellent communicator who is able to earn our clients’ trust. Your areas of interest include project management, communication, and technology.

A day at Sponsorium

  • Lead the product implementation and customer onboarding process (setup & training)
  • Respond to and resolve customer queries made by email or phone
  • Recommend solutions and guide users through features and functionalities
  • Proactively reach out to customers with periodic follow ups to monitor their activity
  • Report on technical issues, ongoing special projects being worked on and useful discussions with customers
  • Collaborate with internal and external Business Development teams in managing the relationship with each customer
  • Provide any pertinent customer related information to Business Development teams
  • Lead and coordinate planning of regional customer forums designed to share best practices
  • Actively share any ideas, suggestions, new tactics to entire Sponsorium team
  • Contribute to ad hoc projects as required

Apply Now

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